As we bring another year to a close, I’d like to take a moment to reflect on what we’ve achieved together over the past 12 months as well as express our enthusiasm for what’s to come in 2014 and beyond. 2013 was a year of tremendous growth and inspiration for us. Not only have we managed to increase our product offerings, and our market reach and share, but also the level of our customer appreciation. Organically, we expanded in the Tampa market and with the help of our partners at Verizon; we are opening in New England. We are launching our white label service and a complete Hosted PBX technology offering that will expand our presence into new geographies world-wide.
We have a lot to look forward to in the coming months, including some big plans that we think customers are going to love. In the works are several new products and ambitious undertakings for 2014 showing the depth of our innovation here at Mobex. Stay tuned for future updates!
We revamped our website http://18.104.22.168/ and added three more; http://mobexonfios.com/, http://22.214.171.124/tampa/ and http://126.96.36.199/newengland/. Moreover, we are making every effort to connect with our customers when and where they are. So stop in and chat with us sometime on any of our social media sites, LinkedIn, Twitter, Facebook, Google+ and even Instagram.
Now more than ever businesses have various telecommunication options available to them so we feel that every client deserves convenient access to the products, services, and information needed to achieve their communication goals; whether our customers are customizing the way they utilize telecommunications for the first time, or if it’s helping them increase productivity when their company grows and changes. We’ve emphasized growing with our customers and meeting their needs at every point along the way. We feel that our clients deserve prompt and personalized service and we invite interactions through multiple touch points. Whether they turn to our local and toll-free phone lines or prefer face-to-face assistance, we have put a premium on customer service. We realize that even as we are gain market share it is always important to distinguish ourselves as the market leader in client trust and satisfaction.
There are also some challenges we look to meet in 2014. We still face some reluctance from businesses to switch to VoIP. So it has been our mission this last year to better inform those who are interested while also simplifying our message for those who are uncertain. But most importantly, we have worked diligently to insure the quality is there for those who do wish to experience Mobex.
When it comes to service, value, convenience, and integrity, we want every client to have such a great experience with Mobex that they recommend us to their friends and associates. Mobex receives an important share of our new clients as a result of referrals from delighted clients and partners.
As we look to the New Year and beyond, we will continue to challenge the traditional business-as-usual model in the telephone industry and strive to create a better way to serve our customers.
Thank you for your interest and support, and Happy New Year!
CEO, Mobex, Inc